Job Objective

Seeking a full time position in the information technology field

SECURITY CLEARANCE

TS/SCI-DCID as of May 25, 2005

Summary

Skilled in Microsoft Office Suite (Outlook, Word, Excel, Power Point and Access) as well as Sharepoint

Experienced in prioritizing effectively to manage multiple tasks under tight deadlines

Committed/focused worker who always sees projects through to completion

Work effectively in a team or independently

Professional Experience

UNITED STATES AIR FORCE RESERVES, Colorado Springs, CO, June 2008-Present

Event Manager at Integrated Network Operations and Security Center

Input, modify and track the status of trouble tickets using Remedy software

Efficiently provide telephone support to customers by using a standard phone as well as secure devices: Bump in the Line (BITL), STU’s, Voice over Secure Internet Protocol (VoSIP) and Defense Red Switch Network (DRSN)

Maximize network operational availability by identifying and reacting to network events

Successfully use event management tools to analyze, correlate and report network events such as network attacks, degradations and outages

Effectively navigate Remedy software to input data concerning Time Compliance Network Orders (TCNO), System Advisory Notices (SAN), and Authorized Service Interruptions (ASI)

Track the reporting and status of Classified Message Incidents (CMI)

Utilize Entry Access List (EAL) to verify appropriate access to government assets

Follow security procedures for sanitizing operations floor for un-cleared personnel/visitors

Adhere to approved escorting procedures when escorting visitors

Demonstrate proper procedures for marking and identifying document classification

Use Automated Message Handling System (AMHS) on daily basis

UNITED STATES AIR FORCE, Colorado Springs, CO, June 2007- May 2008

Communication Technician

Responsible for Communication Security (COMSEC) account for the unit

Corrected Information Assurance program deficiencies by updating classification levels of communication and office equipment

Adhered to approved escorting procedures when escorting visitors

Proficiently scheduled hardware, software, database, preventive maintenance, and mission-related repairs/installations for two Space Operation Centers

Tracked operational downtime, maintenance status, and contractor response by utilizing Access database and attending feedback meetings

Performed initial troubleshooting and fault isolation on computer/LAN problems supporting 150 unit personnel

United states air force, Anchorage, AK, October 2003-May 2007

Information Assurance Specialist/Unit Security Manager

CARINA GOSSARD

As the Unit Security Manager conducted annual security validation verifying clearances and position codes for 325 squadron members saving the Air Force $10,000 in investigation costs

Communicated on a regular basis with squadron commander regarding status and actions required for various security issues

Organized, planned and assigned Random Anti-Terrorism Measure (RAM) exercises per office on a weekly basis

Inspected open storage areas and safes for Industrial Security program

Assisted unit members who were required to create Force Protection Plans

Coordinated/conducted country specific force protection consultations with the Office of Special Investigations (OSI)

Delivered security training and education to squadron members through various means (Power Point, presentations, e-mail responses, etc)

Familiar with security documents/forms such as AF Form 2586, Standard Form 312, Standard Form 701, Standard Form 702, etc.

Ability to train individuals in Anti- Terrorism since completing Anti -Terrorism Level II training

Attended monthly security manager training meetings

Aided personnel while filling out Electronic Questionnaires for Investigations Processing (E-Qip)

Explained escorting procedures, tested personnel and provided escort privileges to those with passing scores

Professionally fielded and directed customer phone calls regarding Information Assurance (Operations Security, Emissions Security, Computer Security, Communication Security) computer issues, and Personnel Security

In and out processed personnel on regular basis

Completed Department of Defense Information Assurance training

Education

Associate’s Degree, Information Systems Technology, 2006

Community College of the Air Force, Montgomery, AL

CompTIA Security+ Certification, January 2009